Consolidate audit-fixes branch: webhooks, integrations, and deploy hardening
Batch commit of the pending working tree on security/audit-fixes-2026-07. Major areas: - Outbound webhooks / Zapier: schema + signed delivery with retries, public v1 API (REST-hook subscribe/unsubscribe), settings UI, cron drain. - Deploy hardening: email via SMTP2GO (Resend fully removed), verified DB TLS (DATABASE_SSL=require + DATABASE_CA), storage fails loud in production when Spaces is unconfigured instead of silently using ephemeral disk. - Integrations & features (concurrent work): accounting (QuickBooks/Xero), e-signature (DocuSign/Dropbox Sign), PayPal, geocoding/maps, onboarding, expanded legal pages. - DB migrations 0006–0009. Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
This commit is contained in:
Leon Serfaty
co-authored by
Claude Opus 4.8
Claude Opus 4.8
parent
969d5d4c8a
commit
c9968531e4
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import { LegalPage, Section, Callout, LegalContact } from "@/components/marketing/legal"
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import { LEGAL } from "@/lib/legal"
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export const metadata = {
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title: "Refund & Cancellation Policy",
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description: `How subscriptions, cancellations, and refunds work for the ${LEGAL.service} platform.`,
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alternates: { canonical: "/refund-policy" },
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}
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export default function Page() {
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return (
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<LegalPage
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title="Refund & Cancellation Policy"
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subtitle={`This policy explains how billing, cancellations, and refunds work for the ${LEGAL.service} platform. It forms part of our Terms of Service.`}
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>
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<Section heading="1. Overview">
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<p>
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This Refund & Cancellation Policy (the <strong>Policy</strong>) describes how subscriptions to the{" "}
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{LEGAL.service} platform (the <strong>Service</strong>), operated by {LEGAL.entity} (<strong>we</strong>,{" "}
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<strong>us</strong>, or <strong>our</strong>), are billed, how you (the <strong>Customer</strong>) may
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cancel, and when refunds are available. This Policy forms part of our <a href="/terms">Terms of
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Service</a>. In the event of any conflict, the Terms of Service govern.
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</p>
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</Section>
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<Section heading="2. Subscription billing">
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<p>
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The Service is offered under the <strong>Starter</strong> (free), <strong>Pro</strong> ($29 per month),{" "}
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<strong>Landlord</strong> ($59 per month), and <strong>Lifetime</strong> ($199 one-time) plans. Monthly
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recurring plans are billed in advance at the start of each billing cycle through our payment processor,{" "}
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<strong>Stripe</strong>, and renew automatically until cancelled.
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</p>
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</Section>
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<Section heading="3. Cancellation">
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<p>
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You may cancel a paid subscription at any time from your billing settings or through the Stripe customer
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portal. When you cancel a monthly plan, your subscription remains active and you retain access until the end
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of the billing period you have already paid for; it will not renew for the following period.
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</p>
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<p>
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Because monthly plans are billed in advance, <strong>we do not provide partial-period refunds for the
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unused portion of a monthly billing cycle</strong> unless required by applicable law or expressly granted by
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us.
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</p>
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</Section>
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<Section heading="4. Refunds">
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<p>
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Except as expressly stated in this Policy or required by applicable law, monthly subscription fees are
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generally <strong>non-refundable</strong>. We may, at our sole discretion, grant a refund or credit in
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individual cases, for example in the event of an extended service outage or a billing error.
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</p>
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<p>
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To request a refund or raise a billing concern, contact us at{" "}
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<a href={`mailto:${LEGAL.contactEmail}`}>{LEGAL.contactEmail}</a> with your account details and a
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description of the issue, and we will review your request.
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</p>
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</Section>
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<Section heading="5. Lifetime plan">
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<p>
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The <strong>Lifetime</strong> plan is a single, one-time charge rather than a recurring subscription. The
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Lifetime plan is refundable if you request a refund within {LEGAL.lifetimeRefundDays} days of the date of
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purchase. After the {LEGAL.lifetimeRefundDays}-day window has passed, the Lifetime plan is{" "}
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<strong>non-refundable</strong>, except where a refund is required by applicable law.
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</p>
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</Section>
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<Section heading="6. Failed payments and past-due accounts">
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<p>
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If a scheduled payment fails, we and Stripe may attempt to charge your payment method again over a short
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period (a process known as dunning). If payment remains unsuccessful and your account becomes past due, we
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may downgrade your account to the free plan, suspend paid features, or ultimately suspend access to the
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Service until the outstanding amount is paid.
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</p>
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</Section>
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<Section heading="7. Price changes">
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<p>
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We may change the fees for a plan from time to time. If a price change affects your subscription, we will
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provide advance notice, and the new price will take effect on your next billing cycle. If you do not wish to
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accept a price change, you may cancel before it takes effect.
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</p>
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</Section>
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<Section heading="8. Chargebacks">
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<p>
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If you believe you have been charged in error, please contact us at{" "}
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<a href={`mailto:${LEGAL.contactEmail}`}>{LEGAL.contactEmail}</a> before initiating a chargeback with your
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bank or card issuer, so that we can resolve the matter quickly. Initiating a chargeback or payment dispute
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without first contacting us may lead to suspension or termination of your account while the dispute is
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investigated.
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</p>
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</Section>
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<Section heading="9. Statutory consumer rights">
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<p>
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If you are a consumer in the European Union, the United Kingdom, or another jurisdiction that grants a
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statutory right of withdrawal or cancellation, you may have rights that are additional to those described in
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this Policy. <strong>Nothing in this Policy limits or overrides any non-waivable statutory rights you may
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have as a consumer under applicable law.</strong>
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</p>
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</Section>
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<Callout>
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<strong>In short:</strong> you may cancel a monthly plan at any time and keep access until the end of the
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period you have paid for, monthly fees are otherwise non-refundable, and the Lifetime plan is refundable
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within {LEGAL.lifetimeRefundDays} days of purchase.
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</Callout>
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<LegalContact email={LEGAL.legalEmail} />
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</LegalPage>
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)
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}
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